Privacy Policy

PangeAI builds an AI Geospatial Agent for insurance, energy, real-estate, agriculture, mining, and defence teams. References to "PangeAI", "we", "us", or "our" mean the PangeAI entity that contracts with you or operates the website you are visiting.

For questions about this policy or your data, contact our privacy team via the channels listed on our website.

Information you provide. When you request a demo, contact us, apply for a role, or sign in to a PangeAI account, we collect details such as your name, business email, company, role, and the content of your message.

Usage data. Our website and product collect standard log data — IP address, browser, device, pages viewed, referring URL, and timestamps — to operate the service, prevent abuse, and improve performance.

Customer content. If you use the PangeAI product, we process the inputs, asset locations, portfolios, and other data you submit so we can return geospatial analysis. Customer content is processed under the terms of your agreement with us.

• Provide, secure, and improve our website and product.
• Respond to demo requests, sales conversations, and support enquiries.
• Generate aggregated analytics about how the site and product are used.
• Detect, investigate, and prevent fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our terms.

We do not sell personal information, and we do not use customer content to train foundation models.

We use a small set of strictly necessary cookies to keep you signed in and remember preferences, plus privacy-respecting analytics to understand aggregate traffic patterns. You can block non-essential cookies via your browser settings without breaking core site functionality.

We share information only with vetted subprocessors that help us run the website and product — for example, cloud hosting, email delivery, error monitoring, and analytics providers. Each subprocessor is bound by contractual data-protection terms and processes data only on our instructions.

We may also disclose information when required by law, to protect our rights and users, or as part of a corporate transaction, with notice where appropriate.

We apply role-based access controls, encryption in transit and at rest for product data, audit logging, and regular reviews of our infrastructure. For details about our security posture and controls, see our Trust Center.

We keep personal information only for as long as needed to deliver the service, meet our legal obligations, resolve disputes, and enforce our agreements. Customer content is retained according to the terms of your contract and deleted on request at the end of the engagement.

Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise any of these rights, reach out through the contact channels listed on our website. We will respond within the timeframes required by applicable law.

PangeAI operates internationally. Where personal information is transferred across borders, we rely on appropriate safeguards such as standard contractual clauses to protect that data.

We may update this policy as our product and legal obligations evolve. Material changes will be reflected in the "Last updated" date above and, where appropriate, communicated directly to account holders.